Q: How is TeeChip Pro different than TeeChip?
A: TeeChip Pro is the latest, more powerful version of TeeChip. Both are free to use, but TeeChip Pro has more advanced selling features.
Q: Why is the switch to TeeChip Pro happening?
A: In order to provide an exceptional selling experience to our users, the TeeChip team has elected to focus 100% of our efforts on TeeChip Pro. E-merchandising is a fast-paced and competitive industry, and we believe the switch to TeeChip Pro will propel our sellers to even higher success.
Q: Will I be able to access TeeChip on January 1, 2018?
A: Campaign sales from TeeChip will cease on December 31, 2017, but sellers will be able to access the site for archived information through the Legacy Login on the TeeChip Pro login page. Sellers must transition to TeeChip Pro if they want to sell campaigns after December 31, 2017. All TeeChip campaigns will be deactivated on January 1, 2018.
Q: When should I withdraw my TeeChip profits?
A: There is no deadline to withdraw profits. However, we do recommend profits be withdrawn before January 1, 2018.
Q: How do I access the legacy version of TeeChip for access to archived campaign details, stats, and sales data?
A: You can access your archived TeeChip Legacy account through the “Legacy Login” on TeeChip Pro. Here’s how:
- Go to pro.teechip.com
- Click “Login” (in the top-right corner)
- Click “Legacy Login”
Q: TeeChip says that my “minimum withdrawal amount is $20.” What should I do?
A: You can contact seller support at sellersupport@teechip.com and they will arrange for a payout. Please link your TeeChip account to your PayPal account to help speed up the payout process.
Q: Can TeeChip Pro migrate my campaigns to TeeChip for me?
A: TeeChip Pro has a more advanced and detailed campaign creation process compared to the legacy version of TeeChip. Therefore, migration between platforms must be done manually by sellers to ensure accurate campaign creation. To help make your migration faster, we’ve created a step-by-step guide.
Q: What is the duplicate tool? How do I use it?
A: The duplicate tool on TeeChip Pro allows you create an exact copy of one existing campaign and make changes if desired. To locate the duplicate tool, go to the “Campaigns” page in TeeChip Pro and click on a campaign’s duplicate icon (as seen below).
