Frequently Asked Questions

Launching a campaign on TeeChip is 100% free. And don’t worry, we have no minimums, so there’s no penalty if your campaigns don’t sell.

1) To get started, we recommend all new users to check out our blog post, “How to launch a campaign.” To get more information about special tools and features, please visit our “Learn” section. 

2) You can find pricing and sizing information about all TeeChip products in our product guide. We’ve also included free artwork templates to ensure correct design sizing for proper printing.

3) Join our amazing Facebook Global community of sellers and engage with the community to discuss ideas, strategies, and designs to create a successful business. 

You can access your archived TeeChip Legacy account for sales and campaign information through the “Legacy Login” on TeeChip. Here’s how:

1. Go to teechip.com
2. Click “Legacy Login” (Scroll to bottom menu)

A campaign represents all of the product offerings for a design(s). In order to make sales, you must first launch a campaign. Campaigns can have a wide range of product colors and pricing, all at the seller’s discretion. For more insight, please review our “How to launch a campaign” blog post.

TeeChip has a flat-rate base cost system for all products, which makes estimating your profits quick and easy. You can find the complete list of products and base prices on our blog.

We accept .png files with a minimum DPI of 150 and a maximum area of 10,000px by 10,000px.

Every campaign on TeeChip has a unique URL which means that URLs cannot be edited or reused in another campaign.

• Click on Products to edit your campaign’s sale price, colors, and product selection.
• Click on Campaign Details to edit much of the campaign info, as well as the default color and side that is displayed.

• To add products, click the “+ Add Product” button near the top-left corner.
• To remove products, click the “Edit” button of the product you wish to remove, then deselect all of the currently offered colors and click “Done”.

For information on conversion tracking, check out our blog post on the Facebook Pixel.

You can find product design dimensions on our product chart and templates page.

You can find product design dimensions on our product chart and templates page.

There are several powerful features on TeeChip, and we are constantly adding more. Here are some of our most popular tools and features: custom domains, marketplace integration, bulk duplicate, coupons, mockup generator, email lead capture, email marketing system, and upsells.

To download an email list, go to Campaigns > Details > Email list > “Download Subscriber list” or “Download subscriber list”

To create a subaccount, go to Campaigns  >  click on your name in the top-right corner  >  Settings >  Accounts (left-side)  >  Add Subaccount

If you’re having issues logging in to your account, go to pro.teechip.com/manager/auth/forgotPassword, enter your email address, and we’ll send you instructions to reset your password.

For information about TeeChip’s copyright and intellectual property policy, go to pro.teechip.com/ip.

You can file a DMCA takedown request at the following link: pro.teechip.com/policies/ip/form.

You can email our seller support team at sellersupport@teechip.com or message us on Facebook at TeeChip Seller Success. You can also join our Facebook global community to discuss ideas, strategies, and designs with other sellers and get support from our community managers.

Your campaign dashboard can provide a good overview of profits and sales generated by your campaigns. However, it’s not the entire picture and does not reflect canceled orders.

For the most up-to-date profit calculations and unit sales activity (including cancellations), check your Profit tab. Your reward streaks are calculated using the unit sales activity as it’s reflected here.

To receive payouts, you must link your verified PayPal account to your TeeChip account. After linking, you have an option of receiving profit through PayPal, Payoneer, or wire transfer. If you live in a country where PayPal is not available, contact our seller support team at sellersupport@teechip.com to arrange a solution. 

Your first payout could take up to 5 days because of the initial review process. Once approved, please wait 1-2 hours for your transfer to complete (except for wire transfers, which usually take 2-5 business days). You do not have to wait for campaigns to finish or for customers to receive their orders in order to receive your payout. Profits become available to withdraw 24 hours after you make the sale. 

We require a $20 profit minimum for all payout requests.

The processing fee for transfers from your TeeChip account to your payment account is as follows:  PayPal* – $0. Payoneer* – $3. Wire transfer** – $25.

You may access your 1099 tax documents via the TeeChip seller dashboard > Your Name (top-right corner) > Tax Documents.

We’ve trimmed down the not-so-fun-to-read documentation. EU payment gateways SOFORT and Giropay will help increase conversion rates for EU orders, but transactions can take up to 14 business days to confirm —though the average time is around five business days. Your dashboard may reflect the pending status in the following ways:

• A sale is recorded but no profit has been assigned.
• A profit has been assigned to a date containing no related sale record.

• Most items are $4.99 for one item + $1.99 per additional item
• Hoodies are $6.99 for one item + $1.99 per additional item
• Sweatshirts and mugs are $5.99 for one item + $3.99 per additional item

International shipping is an extra $2 on top of standard shipping + $1.99 per additional item.